Tag: employee experience

 Where does employee experience sit within an organisation? Who owns it?  

Employee experience (EX) has become a central focus in today’s fluid business world, not just as a concept, but as a continuous, evolving commitment to the people who bring businesses to life. But as organisations strive to embed EX into...

Salesforce is rebuilding office culture with data

Salesforce is ditching spreadsheets for a smart engagement platform to transform how its 76,000 employees connect, celebrate, and stay informed.The company has partnered with Epoch, a startup specialising in employee experience software, to overhaul how it manages internal events and...

Beyond the 4-day week, how Lumen SEO’s team works smarter

The recent news of Cardiff’s Lumen SEO moving from a 4-day week to an any-32-hours-you-like approach seems like an employee experience innovation worth talking about.With larger firms cracking the whip on RTO, smaller firms can maximise every advantage, boosting recruitment,...

Turning tension into triumph: The art of managing workplace conflict

No matter who you are or where you work, there is always potential for a disagreement to cause tension in the workplace. Differences of opinion are inevitable; in fact, they could even bring learning, creativity and new ways of thinking....

Revolut’s Karma tracks staff behaviour for points-based bonuses

British challenger bank Revolut recently gained its UK banking licence. That will help it make big waves in 2025 and beyond. An effort driven by the company announcing £1.1 billion in pre-tax profits from existing operations. So, it has a...

Neurodiversity and the customer/employee experience

In the wake of DEI rollbacks and that crushing feeling the world is recessing at an alarming pace, seeing designers, brands and employers continue to improve the experience for neurodiverse people is a refreshing positive.In many cases, the challenge is...

Support stress awareness month with a digital detox space

With April marking Stress Awareness Month, at home or work, everyone can do with some digital downtime. Be it an office break to enjoy the northern spring fresh air, or simply picking up a book. For businesses, there is always...

CEOs make big big push for AI but less work/life balance

The growing love-in between CEOs and AI continues, making it a staple of the employee experience. That’s while the notion of work/life balance at startups gets ripped up in recent leadership memos and interviews. In the pro-AI corner, Shopify’s CEO,...

The benefits bill is out of control. This startup says it can fix it

Avante, a startup aiming to fix what it calls a “broken benefits system,” has officially launched a platform that claims to help employers cut waste, increase engagement, and finally get their money’s worth from skyrocketing health insurance spending.With employer-sponsored health...

AI to dominate field service management by 2028, research finds

According to a recent report from Information Services Group (ISG), by 2028, two-thirds of enterprises will rely on AI to oversee field service operations, streamlining on-site support and improving efficiency. The ISG Buyers Guides for Field Service Management highlight a...